Emergency fixes
Broken forms, sudden slowdowns, missing images or a checkout that won't complete, triaged and fixed fast.
Service · Urgent Support & Hosting
Site down or hacked? We've got it.
24/7 monitoring, emergency fixes, security and fully managed WordPress hosting, so a broken form or a breach is our problem, not your night.
24/7Monitoring
DailyBackups
< 1 hrResponse on criticals
Always on, so you don't have to be.
A down site, a broken checkout or a malware warning does not wait for business hours, and every minute of it costs you customers and trust. The trouble is that most businesses only think about support once they are already in it.
We watch your site around the clock, respond fast when something breaks, and keep daily backups and recovery ready so even a worst case is a quick restore, not a crisis. That is the difference between a scare and a disaster.
What's included
The full scope.
From emergencies to everyday upkeep, our support covers:
Malware removal & security
Clean-up after a hack, plus hardening and prevention tooling so it doesn't happen again.
24/7 uptime monitoring
We know your site is down before your customers do, and act on it immediately.
Daily backups & recovery
Restore points taken daily, so any problem can be rolled back in minutes.
Updates & maintenance
Plugin, theme and core updates applied safely, so security holes never sit open.
Managed servers
Dedicated servers, caching and CDN, fully managed and tuned for speed and stability.
Tools & platforms
WordPressCloudflareCDNcPanelSucuri
Who it's for
WordPress site owners who can't afford downtime, agencies that need a dependable partner to manage client hosting, and any business that has lost a night to a site emergency with no one to call.
It suits both one-off rescues, when you're already in trouble, and ongoing peace of mind on a managed plan where problems get caught before you notice them.
How we work
A clear path, start to finish.
01
Report
Flag the issue through your priority channel.
02
Triage
We assess severity and respond fast.
03
Fix & verify
We resolve it and confirm everything works.
04
Monitor & prevent
We harden against it happening again.
Questions
Good to know.
What counts as urgent?
Anything costing you customers: a down site, a broken checkout, or a security incident. Those jump the queue and get an immediate response on managed plans.
Do you manage hosting too?
Yes. We offer fully managed WordPress hosting with monitoring, daily backups, updates and security included, so it's all handled in one place.
How fast do you respond?
Critical issues get a response in under an hour on managed plans. We monitor around the clock, so we're often on it before you've noticed.
Can you help if we're hosted elsewhere?
Usually yes. We can work with most reputable hosts, or migrate you to managed hosting if the current setup is part of the problem.
One-off or ongoing?
Both. We handle emergencies as they happen, or manage everything continuously on a retainer, which is how most clients avoid emergencies in the first place.
Do you handle security clean-up?
Yes. We remove malware, close the vulnerability that let it in, and harden the site so it's far less likely to recur.
Explore more
Related services.
Let's talk about Urgent Support & Hosting.
Tell us the outcome you want. We'll scope it, price it, and show you the path in one call.